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DMCA And Copyright Notice

IPTVV Canada respects the rights of copyright owners. This page explains how to report material you believe infringes your copyright, under the US Digital Millennium Copyright Act or Canada's Copyright Act, and how we handle every notice we receive.

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1. Our Commitment

IPTVV Canada (“IPTVV”, “we”) does not host, upload or stream copyrighted content. All content available through the service is supplied by third-party providers, and users remain responsible for ensuring they have the rights to view content in their jurisdiction. We nevertheless take every copyright concern seriously: we review each notice we receive, act on it where the material is within our control, and forward it to the responsible provider where it is not.

2. Who This Page Is For

This page is for copyright owners and their authorized agents. If you are a customer with a question about the service, please use our support page instead.

3. How To Send A Notice

Send a written notice through our support page, choosing “Something else” as the topic and starting your message with “Copyright notice” So that we can act on it, your notice must include:

  1. your full name, mailing address, telephone number and email address, and, if you act for the owner, the name of the owner and your authority to act;
  2. an identification of the copyrighted work you believe is infringed (or, if several, a representative list);
  3. an identification of the material you believe is infringing and enough information to locate it: the channel name, program or title, the date and time it was available, and any web address;
  4. a statement that you believe in good faith that the use of the material is not authorized by the copyright owner, its agent or the law;
  5. a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf;
  6. your physical or electronic signature.

A notice that meets these requirements satisfies section 512(c)(3) of the United States Digital Millennium Copyright Act (DMCA). Incomplete notices delay our response; we will tell you what is missing.

Canada’s Copyright Act (sections 41.25 and 41.26) provides a notice-and-notice regime. A notice sent under it reaches the same team and should state, in writing:

  • your name and address, and any other particulars that allow us to contact you;
  • the work to which the claimed infringement relates and your interest or right in it;
  • the location data for the material, and the date and time of the claimed infringement;
  • the infringement claimed.

A notice may not contain an offer to settle, a request for payment or personal information, or a link to such an offer or request; notices that do are not valid under the Act and will not be forwarded.

5. What We Do With A Notice

  • We acknowledge complete notices promptly and review them within a reasonable time.
  • Where the material is on this website or otherwise within our control, we remove it or disable access to it and inform the person who provided it.
  • Where the material is supplied by a third-party provider, we forward your notice to that provider and ask it to act, and we keep a record of the notice as the Copyright Act requires.
  • Where a notice identifies a customer account that is used to redistribute content in breach of our Terms and Conditions, we suspend or end that account.
  • We keep a record of every notice we receive and of the action taken.

6. Counter-Notice

If you believe material was removed or disabled by mistake or misidentification, you may send a counter-notice through the same support page. It must include:

  1. your name, address, telephone number and email address;
  2. an identification of the material and where it appeared before removal;
  3. a statement, under penalty of perjury, that you believe in good faith the material was removed by mistake or misidentification;
  4. a statement that you consent to the jurisdiction of the courts of Ontario, Canada (and, for DMCA purposes, of the federal court for the judicial district in which you reside, or any judicial district in which we may be found if you reside outside the United States), and that you will accept service of process from the person who sent the original notice;
  5. your physical or electronic signature.

On receiving a valid counter-notice, we forward it to the original complainant. If the complainant does not inform us within 10 business days that it has filed a court action, we may restore the material.

7. Repeat Infringers And Misrepresentation

We end the accounts of customers who are found to infringe copyright repeatedly. Under the DMCA, a person who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages, including costs and legal fees; please make sure your notice or counter-notice is accurate before sending it.

8. Designated Agent And Contact

Copyright notices and counter-notices are sent through our support page (topic “Something else”, message starting with “Copyright notice”). They go straight to our designated copyright agent, who acknowledges complete notices promptly.

This page is provided for information only and is not legal advice. Our Disclaimer and Terms and Conditions also apply.